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PostPosted: Sun Aug 27, 2006 2:28 pm    Post subject: Reply with quote
I strongly support the imperative for personal information security, I'm pretty sure that privacy clauses did not evolve to protect fraudulent individuals whose activities in this respect benefit noone but themselves.

Players frequently demand proof that a ban or disqualification was on fair grounds, and this is one way to double check assertions of player fraud rather than depending solely on the arbitrary decision of a casino manager.

Prominent and trusted webmasters have deployed this verification tactic to expose genuine rogues, and imo such fraudulent individuals should not escape unscathed when discovered any more than casinos can expect not to be singled out for bad practice.


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admin
ONLY 20 POST AND YOU ARE MODOTATOR

Joined: 25 Aug 2006
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Location: usa

PostPosted: Sun Aug 27, 2006 2:28 pm    Post subject: Reply with quote
Yes, the casino can respond how they see fit, within the rules of the forum.

The casino also have to stand by their own rules or privacy clauses.

Me, Max, Jet or anyone can read the casino terms. What we cannot do is know how the casino interprets them.

VTED needs to be able to answer the question before anyone else.

Quote:
Vteds Question ~ What if anything can the casino use to prove its reasons that would not be construed as posting confidential information?
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admin
ONLY 20 POST AND YOU ARE MODOTATOR

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PostPosted: Sun Aug 27, 2006 2:28 pm    Post subject: Reply with quote
No offense but I think you're reading things into the confidential information clause that were never intended. Let me put it this way: the purpose of the clause is to protect anyone, players included, from financial, legal or personal harm. It is _not_ intended to shield miscreants from the repercussions of their actions, be they players or casino personnel.

If a player is playing dirty there are a number of things that any casino person can do:

- Number one is contact us and alert us to the problem: this will bring a watchful eye to bear on the poster's activities which is in itself often enough to resolve the situation.

- Number two is to respond here quickly and "with extreme prejudice". Again, this often resolves the problem within a few days. There's nothing like the light of day to reveal a bogus scam for what it really is.

- Number three, if necessary, is to provide us with supporting evidence and ask us for assistance. Casino management staff have taken this course with us --hopefully as a last resort-- several times in the past and received no small satisfaction because of it. Players are free to do the same, of course.

Overall I'd have to say that IMHO the casino has a considerable amount of clout when it comes to getting messy situations cleaned up. What they are generally advised not to do is sink to a misbehaving player's level and start an ugly slagging match. All that does is waste bandwidth.

My advice is this: keep it professional, be firm and direct, and pursue the matter to it's conclusion using the avenues outlined above. In cases like this where the player is clearly on tilt I think you'll find that the casino will seldom leave the field unsatisfied. However if the player's claim is legitimate, or partially justified as is often the case, the resolution will likely fall somewhere between the player's demands and the casino's wishes.
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